Library

NADA 2015 - Data Guide

June 1, 2015

NADA 2015 data guide.   Log in or sign up to download the article.


 N.J. Store To Pay 3 Million In Punitive Damages

November 11, 2014

New Jersey dealer to pay a 3 million dollar punative damage award in a SUV rollover due to the failure to detect tire wear.  Read the Automotive News article here Log in or sign up to download the article.  


NADA 2014 - Data Guide

June 1, 2014

NADA 2014 data guide based upon 2013 numbers.  Log in or sign up to download the report.  


 CADA Report On The Federal Anti-Spam Legislation 

May 21, 2014

CADA Report on the federal anti-spam legislation.  Passed by Parliament in 2010 and comes into force on July 1, 2014.  Once in force Canada will have the worlds toughest anti-spam/walware law in the world.  Log in or sign up to download the report.  


 CADA 2014 April Report 

May 21, 2014

CADA April 2014 report.  Log in or sign up to download the report.  


 Effective and Variable Labor Rates 

March 30, 2014

This documents describes effective rate calculations, how to measure categorical and overall effective labor rates.  How to establish a target labor rate and how to set-up a variable labor rate pricing structure.  Log in or sign up to download the article. 


 Setting A Repair Target Rate 

March 17, 2014

This speadsheet assist you in developing a target repair rate when using a variable labor rate.  Log in or sign up to download the spreadsheet. 


 ConSept Case Study - Customer Effective Labor Rate

February 23, 2014

Customer pay Effective Labor Report for ConSept 20-group case study.  This is also a great tool that Service Managers can use to manager their customer effective labor rates daily, weekly, monthly and on a year to date basis.  Log in or sign up to download the report. 


 CADA 2013 December Report

January 20, 2014

CADA December 2013 report.  Log in or sign up to download the report. 


 NADA 2013 Data Guide

December 2, 2013

NADA 2012 data guide.  Log in or sign up to download the report. 


 CADA 2012 Annual Report

December 2, 2013

CADA 2012 annual report.  Log in or sign up to download the report. 


 CD04 Presentation November 21, 2013

November 22, 2013

This is the Power Point presentation and participants guide in PDF format of the OnCourse presentation to the CD04 meeting held November 21, 2013 at the Sheraton Toronto Airport.  Log in or sign up to download the presentation and participants guide. 


 Technician Mentoring Program

November 11, 2013

This article gives ideas on how to develop a Technician Mentoring Program and can be used with the Technician Mentoring Calculation Spreadsheet (posted on September 19, 2013).  Log in or sign up to download the article. 


 Production Summary For Groups Spreadsheet

November 10, 2013

This spreadsheet helps managers track weekly production for shops with a group production structure and includes Year-To-Date production tracking.  Log in or sign up to download the spreadsheet. 


 Unapplied Time Spreadsheet For ConSept Special Project

October 25, 2013

This spreadsheet was designed for ConSept dealerships to use for the special project tracking unapplied time.  Log in or sign up to download the spreadsheet. 


Production Summary For Teams Spreadsheet

October 7, 2013

This spreadsheet helps managers track weekly production for a production team.  Included is a weekly payroll worksheet and Year-To-Date production tracking.  Log in or sign up to download the spreadsheet. 


Technician Mentoring Calculation Spreadsheet

September 19, 2013

This spreadsheet helps managers determine the labor sales and labor hours required to break-even the employment expenses when hiring an apprentice or implementing a mentoring program.   Log in or sign up to download the spreadsheet. 


Technician Attendance Spreadsheet

September 18, 2013

Calculates the Technician Attendance percentage that is used for forecasting labor sales.   Log in or sign up to download the spreadsheet. 


Gross Profit Markup Spreadsheet

September 3, 2013

Markup and gross profit margins are not the same.  To ensure that you obtain the proper desired gross profit margin this spreadsheet has been designed for your use.  Simply type in the desired gross profit percentage and the markup factor is calculated.  Log in or sign up to download the spreadsheet. 


Gross Profit Markup Chart

August 30, 2013

Markup and gross profit margins are not the same.  To ensure that you obtain the proper desired gross profit margin this markup chart has been designed for your use.   Log in or sign up to read the full article. 


Managing Shop Production

August 6, 2013
Shop production is all about managing an inventory.  The inventory is the Technician's time.  With any inventory, shelf life is an important measurement and the shelf life of a shop's inventory is very short.  Log in or sign up to read the full article.



This company was formed for the express purpose of providing training and education to business leaders and management personnel in order to facilitate better productivity from their employees and an improvement in customer service. More »


The idea for OnCourse was originally conceived when David Linton decided to retire from a company he had been employed with for almost 20 years. David wanted to make use of his expertise in the industry while exploring new areas of opportunity. More »


OnCourse
P.O. Box 1794
Fletcher, NC 28732
828-707-1298 phone
205-492-0157 phone

davidlinton@oncourse.me
karenlinton@oncourse.me
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Turbocharging Your Parts & Service Departments
Driving to the Next Level

In Turbocharging Your Parts & Service Departments: Driving to the Next Level we demonstrate how a variety of operational changes, both large and small, can make a positive impact in every aspect of your business. In this book we emphasize that every aspect of a fixed operations department must be evaluated to determine what is good for the customer, good for employees, and good for business. That is how you drive your fixed operations departments to the next level! More »

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