Mission Statement

This company was formed for the express purpose of providing training and education to business leaders and management personnel in order to facilitate better productivity from their employees and an improvement in customer service. Ultimately, this makes a positive impact on their financial position. Our primary area of expertise is in the automotive industry, but the principles and theories are relevant to many other business. Therefore, while our client base consists largely of entities within the automotive industry, we welcome the opportunity to expand far beyond those boundaries.

One major facet of our operation is the development of new material and information. This new material is applicable to most industries and businesess that depend on production, sales, and customer service. We seek to continually update information and remain in touch with current conditions.

Our mission statement is: Improving customer service and profitability through education.


This company was formed for the express purpose of providing training and education to business leaders and management personnel in order to facilitate better productivity from their employees and an improvement in customer service. More »


OnCourse Consulting, LLC provides training and education to business leaders and management personnel. Our primary area of expertise is fixed operations within the automotive industry. We focus on improving customer relationships and increasing productivity which positively impacts the overall performance of serivce, parts, and body shop deparments within the dealership environment. More »


OnCourse Consulting, LLC
P.O. Box 1794
Fletcher, NC 28732
828-707-1298 phone
205-492-0157 phone

davidlinton@oncourse.me
karenlinton@oncourse.me


We seek to continually update information
and remain in touch with current conditions.

Turbocharging Your Parts & Service Departments
Driving to the Next Level

In Turbocharging Your Parts & Service Departments: Driving to the Next Level we demonstrate how a variety of operational changes, both large and small, can make a positive impact in every aspect of your business. In this book we emphasize that every aspect of a fixed operations department must be evaluated to determine what is good for the customer, good for employees, and good for business. That is how you drive your fixed operations departments to the next level! More »

Turbocharging Your Parts & Service Departments: Driving to the Next Level is available in both paperback and e-book formats. Click on the link below to order!

Order today!